Cookie policy

In this Website, www.tixalia.com (hereinafter, the “Website”), we use cookies or other tracking or tracing tools to gather information on the use which users make of the Website.

1. WHAT IS A COOKIE?

A cookie is a file that is stored in your device’s browser (computer, mobile devices, etc.) for the purpose of storing and recovering data. Cookies can have multiple purposes, depending on how they are configured: for example, saving preferences, gathering usage statistics, allowing technical functions, among others.

2. WHO IS IN CHARGE?

The controller of the processing of the information gathered using cookies is Tixalia Worldwide, S.L. (Tixalia), with Fiscal Identity number B98323264 and address in Calle Mar Menor 7, 46117 Bétera (Valencia). If you have any doubts relating to the use of cookies, we kindly ask you to send an email to rgpd@tixalia.com and we will reply as soon as possible.

3. WHICH DATA IS GATHERED THROUGH COOKIES?

When you log onto the Website, even though you have not registered, the cookies are used to gather the following information:

• Information on the device: while the website is being used, we gather information on the mobile device used to access the Website. The information we obtain is the device, the operating system and the version, the device unique identifier and the network.
• Information on the location: We also obtain the IP address, time zone and the mobile service provider, if applicable, which allows us to get the general location.
• Information on user navigation: we gather information on the use you make of the Website. To be precise, the frequency of use, the sections you visit, the use of specific functions, etc.

4. WHAT KIND OF COOKIES ARE THERE?

Depending on their purpose, we can classify cookies as follows:

1. Technical cookies: These cookies are strictly necessary for browsing the Website and allow basic functions like navigating from one section to another. They are in charge of technical aspects like identifying profiles or sessions and manage tool preferences in the use, interaction and location of access to content. Also belonging to this category, due to their technical nature, are cookies that enable an efficient management as possible of the advertising spaces included in the Website, without gathering information on users for other purposes, such as personalising said advertising content or other content.
2. Statistics cookies: These cookies measure and gather statistical information relating to the use that the user makes of the Website, such as the time spent in the same, the number of visits or the content visited. Said information help us understand how users interact with the Website, evaluate the site’s performance, which pages or sections of the Website are the most or least visited, including the assessment of the impact of the advertisements included in the Website (if applicable). This information helps rectify errors, improve the Website’s design or the content offered on the Website.
3. Preference or personalization cookies: preference cookies enable the Website to remember user information so that they can access the service with certain features that help differentiate their experience from that of other users. For example,, preferred language or region from which they are accessing, the number of results to show when the user is making a search, the aspect or content of the service depending on the type of device from which the user accesses the service.
4. Behavioural advertising cookies: These cookies are for managing advertising space which, where applicable, are included in the Website. Nevertheless, advertising space is managed on the basis of the browser user profile. These cookies store information on user browsing obtained through the continued observation of their browsing habits, with a specific user profile being developed, whereby the ads that show up in the spaces are personalized for the user in line with said habits.

Depending on the body that manages them:

1. Our cookies: these are cookies that are sent to the user’s device from a device or domain managed by the Website manager, in this case, Tixalia, and from which the service requested by the user is rendered.
2. Third party cookies: are those that are sent to the user’s device from a device or domain that is not managed by the Website manager, but by another body which processes the data obtained using cookies.

Depending on the time they are enabled: Depending on the length of time they are enabled in the device we can differentiate:

1. Session cookies: They are designed to gather and store data during the time that the user is browsing the Website and they are disabled when browsing is closed.
2. Persistent cookies: These store data which can be accessed and processed during a given period set by the cookie manager, and this period could last any length of time from a few minutes to several years.

5. WHICH PRECISE COOKIES DO WE USE IN OUR WEBSITE?

In our Website, we use the following cookies:

NameP	urpose	Own/Third Party Cookies	Expiry
wp-settings-time	Used to customise the User Interface	Own	1 year
wp-settings	Used to customise the User Interface	Own	1 year
pll_language	Saves the chosen language in the navigation.	Own	1 year
moove_gdpr_popup	Controls the acceptance or blocking of non-functional third-party cookie scripts.	Own	1 week

6. WHAT IS THE LAWFUL BASE THAT ALLOWS US TO PROCESS YOUR DATA WITH COOKIES? IN THE EVENT, ARE THEY OBLIGATORY?

The information we gather through cookies and other tracking devices is based on your consent, which we request when you access the Website through an information pop up. In this respect, you can withdraw your consent as explained in section 8. The technical cookies cannot be disabled as, otherwise, they would affect the proper functioning of the Website. Generally speaking, they are only configured in response to the actions occurring on activating services such as setting preferences in relation to the cookies themselves, logging on or filling forms. In the event that they are disabled, this would cause the use of some Website services to be limited due to not being able to access certain functions and, consequently, lead to a less satisfactory experience.

7. WHO DO WE RELEASE YOUR PERSONAL INFORMATION TO? ARE THERE INTERNATIONAL DATA TRANSFERS?

We use third party cookies which are cookies collected and managed by a third party, which is why said bodies will receive your personal data through the cookies for the purposes specified by each cookie. This type of cookie is indicated in the table in section 4, as “Third-party cookies”. In said table, the third party managing each cookie is identified and a link to their conditions is provided. You can find out about transfers to third countries which, where applicable, third parties identified in this cookie policy carry out, in their corresponding policies (see the links provided in the “Own Cookies/Third Parties” section, in the table in section 5).

8. HOW TO AGREE TO, REFUSE OR CANCEL CONSENT FOR THE USE OF COOKIES IN THIS WEBSITE?

When you access our Website for the first time, a window is displayed in which you can specify if you agree to the cookies or if you wish to configure or reject them, except for those that are strictly necessary. Likewise, you can withdraw the consent previously given, at any time. If you would like to withdraw your consent in relation to the Cookie Policy at any time, you have two options: (i) withdraw your consent with the aid of the buttons enabled for that purpose in this Cookie Policy; or (ii) delete the cookies stored in the device through your internet browser settings. Remember that, if you accept third-party cookies, you will have to remove them in browser options or in the system offered by the third party itself. You can find out more on how to disable cookies, depending on the browser, in the following links:

• Internet Explorer: https://support.microsoft.com/es-es/help/17442/windows-internet-explorer-delete-manage-cookies

• Firefox: https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-sitios-web-rastrear-preferencias

• Chrome: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=es

• Safari: https://support.apple.com/kb/ph21411?locale=es_ES ; para iOS:  https://support.apple.com/es-es/HT201265

9. WHAT RIGHTS CAN YOU EXERCISE AS AN INTERESTED PARTY?

The rights you have as an interested party in relation to the protection of personal data are laid out in the section entitled “What rights can you exercise as an interested party?” in the Privacy policy.

10. MODIFICATIONS IN THIS POLICY

Our Website’s Cookie Policy may be updated periodically. For this reason you are recommended to review the policy whenever you log onto our Website so as to be properly informed about how and for what purpose we use Cookies. Añadir enlace a la Política de Privacidad.